Shipping

We aim to process your order within 24 hours, except on weekends where the turnaround time is 36 hours.  For domestic shipping we ship using 1st Class Royal Mail for small items and Tracked 48 for our bags to give you the best prices.

UK

£4.99 flat fee using Royal Mail Track48.

Time: 2-4 days

Europe

£9.99 DHL tracked packet service in partnership with local postal service providers.  Delivery is around 2 weeks and available for small items.  

£19.99 express recorded delivery through DPD, Fedex or DHL Express.  Time: 3-5 business days

USA

£4.99 flat fee using USPS.  Time: 5-9 business days

£29.99 DHL express tracked priority service, using Fedex or DHL Express.  Time: 3-5 business days

ROW

£13.00 tracked DHL packet in partnership with country's local postal service.  This normally takes 2-3 weeks, but may end up being 4 weeks due to COVID related issues.  Available for smaller items.  

£24.99-£34.99 DHL express tracked priority service.
Time: 3-5 business days

Customs and taxes:

Please note that Craft Cadence is not liable for payment of customs duty and VAT that is applicable in your country. No duties will be incurred for UK and EU customers, and none are expected to be applicable in the US.