Shipping

We aim to process your order within 24 hours, except on weekends where the turnaround time is 36 hours.  The shipping rates below are guidelines only and may be subject to change.   

UK

Shipped from Northumberland.

Backpack/Panniers: £5.99 flat fee using Royal Mail Track48.

Smaller items: £3.49 flat fee using Royal Mail Track48.

Time: 2-4 days

EU countries

All items are shipped from our UK or global warehouse, with VAT and customs duties prepaid unless otherwise stated.  If you are charged customs duty/VAT, we will compensate you equivalent to the amount via a refund.  

Backpack/Panniers: £19.99 flat fee.

Smaller items: £4.99 flat fee.

Time: 7-14 days.  

USA

Shipped from California, unless otherwise stated in the product's page under the Shipping section.   

Backpack/Panniers: USD9.99 flat fee.

Smaller items: USD5.00 flat fee.

Time: 3-5 days if shipped from California, 7-14 days if shipped from elsewhere.  

ROW

Shipped from our Far East warehouse, unless otherwise stated in the product's page under the Shipping section.   

Backpack/Panniers: £24.99 flat fee.

Smaller items: £3.99 flat fee.

Time: 7-12 business days.  

Customs and taxes:

No duties will be incurred for UK and EU customers, and none are expected to be applicable in the US.  Please note that for all other countries, Craft Cadence is not liable for payment of customs duty and VAT that is applicable in your country.