Devoluciones y garantía

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Devoluciones y garantía

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Devoluciones

Puede cambiar de opinión dentro de los 14 días posteriores a la compra y devolver el producto, si el producto no se ha utilizado y está en condiciones de reventa. Por favor  contactar info@craftcadence.com y le enviaremos una hoja de devolución. Tenga en cuenta que deberá cubrir los gastos de envío. Una vez recibido el producto, se le reembolsará el precio total del producto (incluido el envío), dentro de unos días hábiles.  

Garantía

Todas nuestras bolsas vienen con una garantía de 5 años, excepto por daños a las cremalleras después de 1 año que pueden resultar de sobrecarga, accidentes y desgaste general. Si tiene cremalleras dañadas, comuníquese con nosotros y discutiremos posibles soluciones para que continúe usando la bolsa. En general, trate las cremalleras con cuidado en su uso diario para prolongar la vida útil de la bolsa.

La garantía no cubre por abusos o accidentes que hayan causado daños.

Para reclamar la garantía, simplemente envíe un correo electrónico info@craftcadence.com citando su número de pedido, adjuntando fotos como prueba y estaremos encantados de ayudarle.

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INFORMATION

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Sustentabilidad

Envío

Política de privacidad

Devoluciones y garantía

 

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CONTÁCTENOS

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