Retours et garantie

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Retours et garantie

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Retour

Vous pouvez changer d'avis dans les 14 jours suivant l'achat et retourner le produit, si le produit n'a pas été utilisé et est en état de revente. S'il vous plaît contactez info@craftcadence.com et nous vous émettrons un bon de retour. Veuillez noter que vous devrez couvrir les frais de port. Dès réception du produit, vous serez remboursé de la totalité du prix du produit (frais de port compris), dans un délai de quelques jours ouvrables.

garantie

Tous nos sacs sont garantis 5 ans, à l'exception des dommages aux fermetures éclair après 1 an qui peuvent résulter d'un chargement excessif, d'accidents et d'usure générale. Si vous avez des fermetures éclair endommagées, veuillez nous contacter et nous pourrons discuter des solutions potentielles pour que vous continuiez à utiliser le sac. En général, veuillez traiter les fermetures à glissière avec soin dans votre utilisation quotidienne pour prolonger la durée de vie du sac.

La garantie ne couvre pas les cas d'abus ou d'accidents ayant causé des dommages.

Pour réclamer la garantie, envoyez simplement un e-mail info@craftcadence.com en indiquant votre numéro de commande, en joignant des photos comme preuve et nous serons heureux de vous aider.

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INFORMATION

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Durabilité

livraison

Politique de confidentialité

Retours et garantie

 

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NOUS CONTACTER

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