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Shipping

 

We aim to process your order within 24 hours, except on weekends where the turnaround time is 36 hours.  For domestic shipping we ship using 1st Class Royal Mail for small items and Tracked 48 for our bags to give you the best prices.  

UK

£4.99 flat fee.

Time: 2-4 days 

Europe

£8.00 DHL tracked packet service in partnership with local postal service providers.  Delivery is 1-2 weeks and available for small items.  

£14.99 express recorded delivery through DPD or other logistics providers.  

Time: 3-5 days

USA

£13.00 tracked DHL packet in partnership with USPS.  This normally takes 3 weeks, but may end up being 4 weeks due to issues currently being experienced by USPS.  Available for smaller items.  

£29.99 DHL express tracked priority service.  Does not use USPS
Time: 6-10 days

ROW

£13.00 tracked DHL packet in partnership with country’s local postal service.  This normally takes 2-3 weeks, but may end up being 4 weeks due to COVID related issues.  Available for smaller items.  

£24.99-£34.99 DHL express tracked priority service.  
Time: 6-10 days

Customs and taxes:

All international orders outside of the EU may be subject to import duties and taxes.  Craft Cadence is not responsible to payment of these fees and it is the responsibility of the customer to pay the duties and taxes.  

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