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Doing what we should
We know there are more important things than our business. That is why we commit 1% of all sales to vetted environmental and social causes that are making a difference. As proud members of the 1% for the Planet initiative, all our donations are certified to ensure maximum benefits to the environment.
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Frequently Asked Questions
We ship from the UK, USA and our International Hub in the Far East, depending on customer location and product availability.
We process all orders within 24 hours (36 hours on weekends).
We ship internationally. The delivery time varies by customer location and product. In general, expect 5-8 business days for standard service and 2-3 business days for express service.
Please check the individual product page and our Shipping Policy.
All shipping options include tracking. You'll receive tracking information via email once your order is dispatched.
While we aim to meet our delivery estimates, occasional delays can occur. Contact us at info@craftcadence.com if your order seems unusually delayed.
You have 30 days to return unused products in resalable condition.
Contact info@craftcadence.com for a return slip.
While you'll need to cover return postage, we'll refund the full product price including original shipping costs.
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